Returns & Exchanges
At Vintage Wholesale Europe, we strive to ensure every curated bundle meets your expectations, but we offer a 14-day return window for items that do not match their described grade or category. Please note that as a B2B wholesaler, returns are subject to a restocking fee and must be authorized by our quality control team.
Return Process
- 1.Contact Support
Email our returns department within 14 days of receiving your shipment, providing your order number and clear photographic evidence of any discrepancies or grade issues.
- 2.Return Authorization
Once your claim is reviewed, we will issue a Return Merchandise Authorization (RMA) number and provide the specific warehouse address for your return shipment.
- 3.Secure Packaging
Pack the items securely in their original condition; wholesale bundles must be returned in their entirety to be eligible for a full refund or exchange.
- 4.Processing & Refund
After our team inspects the returned vintage stock, we will process your refund to the original payment method or issue a store credit within 7-10 business days.